Knowledgeable Service
In order to deliver high knowledgeable service, we trust in selecting the right candidates, developing their skills and knowledge, maintaining effective positive attitude and nurturing the quality of our people. The nature of our people is self-motivated, enthusiastic, love people and contribute in people’s lives, customer-oriented mindset, and positivity to adversity as well as eagerness to advance in everything they do. Thus, we really care about each individual people’s development and progress at dr.CAFE COFFEE.

We take pride in the quality of our service which is a result of our carefully tailored training and development programs. We offer 8 levels of training similar to a Bachelor’s, Master’s, and Doctorate tier style of progressive expertise.

We continually assess and upgrade the level of services rendered to our guests to ensure that the excellent performance is always congruent with our unmatched standard quality of services.

Hence, our professional Team Members in the stores are deeply committed to provide world-class services while sharing the passion of coffee with every guest once at a time.